@Tim_G said in Ars Technica Less Than Impressed with Surface Pro Serviceability:

@coliver said in Ars Technica Less Than Impressed with Surface Pro Serviceability:

@scottalanmiller said in Ars Technica Less Than Impressed with Surface Pro Serviceability:

@Minion-Queen said in Ars Technica Less Than Impressed with Surface Pro Serviceability:

@Tim_G said in Ars Technica Less Than Impressed with Surface Pro Serviceability:

@mlnews

These things, like the iPad stuff, aren't built for serviceability. You buy it with what you want. And if the SSD goes out, you don't replace it. They deal with that. If you need more RAM, then you should have bought one with more RAM, or a different system altogether.

How often do you want to replace the SSD in your phone or iPad?

The issue here (I use both SurfacePro and iPads) that the Surface DOES go bad and quickly. I have an iPad that is now over 4 years old and have no issues with it other than I need to clean apps etc. off of it from time to time cause I filled it up.

Surface's on the other hand we see as much as a 50% fail rate after one year!

And a fair number DOA!

I would say ~10% of ours are DOA. It's crazy.

That's actually horrible.

That's what we see as well.

@gjacobse said in Surface Pro 3: Boot from USB:

@Minion-Queen said in Surface Pro 3: Boot from USB:

I would but it's a customer machine so off to MS to get fixed it goes.

I still like the sledgehammer option

Frisbee?

Of course I visited the Lenovo table while at SpiceWorld to get my card punched.... so they called/emailed me afterwards.

I wrote them a nicely composed email indicating that in light of the several points of consumer privacy related issues with their systems, I could never buy or recommend their equipment again.

I was really hoping for some sort of response, but sadly I didn't get one.

Yeah, you could remove the harddrive and install from another device to it and replace it. Huge pain, but could be done.